Operations

Rockgate Management has an aggressive approach to providing leadership and support for all aspects of hotel operations. Rockgate provides comprehensive training in front office management, food and beverage, housekeeping and maintenance operations.

The Company has developed strong system standards in all phases of operations. With training resources available from Marriott International, Inc., and other Franchise companies, Rockgate has been very successful in using resources in the field to achieve owners' objectives. The result is a very "hands-on" approach to operations. Rockgate immediately establishes labor productivity standards for every department in the hotel.

The management team works closely with all department supervisors to demonstrate methods to achieve and maintain these standards. The result is efficient use of payroll dollars to achieve desired profitability - without compromising guest satisfaction.